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Case Study - Houston Methodist

Ensuring high adoption rate of Allscripts EHR across large healthcare system

Houston Methodist

The Challenge: 

Houston Methodist consists of seven hospitals, freestanding emergency care centers and outpatient facilities and is one of the leading health systems and academic medical centers in the country. CSI Healthcare IT was contacted to help Methodist manage their resource deployments when doing multiple activations of Allscripts EHR.

The Solution:

CSI Healthcare IT provided Methodist with a prescreened group of experienced contractors for each location’s CPOE activation. CSI helped manage all resource scheduling, post training and command center functions. They also provided skilled resources, workflow knowledge, internal and external resource scheduling and logistics for all of Methodist’s hospital sites. CSI also assisted in optimizing the go-live period by providing assigned additional individualized training to the nursing and physician staff to increase product adoption rates.

The Result:

Methodist Healthcare’s Allscripts implementation was completed within the timeframe and within budget. Since working with CSI Healthcare IT, Methodist’s electronic medical records allow the patients their inpatient departments to be captured on the Allscripts system with an average of 92% adoption rate on the first day of each go-live. This increased throughout the project’s three week go-live period. The end result was completed adoption, targeted training for nurses and physicians and improved charting across a single system.


“CSI Healthcare IT’s team made the implementation process astoundingly successful. It was very impressive to see how their consultants handled a project of this magnitude. Since CSI is so experienced in a variety of different areas, it truly benefitted our hospital.”

Barbara Hannessy, Manager of Clinical Support

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